KS 9.0 для MS Exchange не загружает антивирусные базы с 27.09.2021

[AtaZ 0]

При этом антиспам базы загружает корректно. Больше не поддерживается или что? Обновления пытается грузить с северов касперского.

[mike 1 1 093]

Здравствуйте, версию точную KS для Exchange уточните. 

[AtaZ 0]

Версия 9.6.96.0

[JIABP 222]

Database timed out есть ошбка? Как настроен апдейт - каждый сервер с установленным KSE загружает базы с серверов ЛК или есть один сервер с KSE, который грузит базы к себе в папку, а остальные серверы загружают базы с него? Или же основной сервер грузит базы с папки, в которую копирует базы Kaspersky Updater Utility?

[AtaZ 0]

16 часов назад, JIABP сказал:

Database timed out есть ошбка? Как настроен апдейт - каждый сервер с установленным KSE загружает базы с серверов ЛК или есть один сервер с KSE, который грузит базы к себе в папку, а остальные серверы загружают базы с него? Или же основной сервер грузит базы с папки, в которую копирует базы Kaspersky Updater Utility?

Сервер в принципе один. В журнале винды 5 ошибок, 4 из которых содержать кодовый мусор. Попробую сюда скопировать.

 

 

1)

kavscmesrv.exe
Обновление Антивирус баз завершено с ошибкой.
Описание ошибки: Ошибка при обновлении баз.
Дата выпуска используемых баз: 27.09.2021 1:00 (UTC+03:00)



2)

kavscmesrv.exe
(Antivirus) Enterprise.Updater.Tasks.UpdaterException: Outprocs reload failed ---> Enterprise.Common.Services.ServiceProcessManagement.ProcessInitializationFailedException: Process Antivirus.OutprocScanner.exe[6432] failed to initialize.
   в Enterprise.Common.Services.ServiceProcessManagement.ServiceProcessStarter.<>c__DisplayClass2_0.<Start>b__2(Exception exception)
   в Enterprise.Common.ExceptionHandling.<>c__DisplayClass12_0.<CriticalExceptionSafeHandle>b__1(Exception exception)
   в Enterprise.Common.ExceptionHandling.CriticalExceptionSafeHandle[T](Func`1 code, Func`2 onExceptionOccured, Action finalAction)
   в Enterprise.Common.Services.ServiceProcessManagement.SynchronizedServiceProcessStarter.<>c__DisplayClass2_0.<Start>b__0()
   в Enterprise.Common.Threading.ReadWriteGuard.TryExecuteWithReadAccess[T](Func`1 executeGuarded, Func`1 onGuardAcquireFailed)
   в Enterprise.Common.Services.ServiceProcessManagement.MultipleProcessServiceOutprocController.StartNewService(IPooledObjectInvalidator invalidator, TimeSpan timeout)
   в Enterprise.Common.Patterns.ObjectsPooling.ObjectsPool`1.ObjectHolder.CreateObjectIfNeeded(TimeSpan timeout)
   в Enterprise.Common.Patterns.ObjectsPooling.ObjectsPool`1.Reserve(Int32 count)
   в Enterprise.Common.Patterns.ObjectsPooling.ResettableObjectsPool`1.Reset()
   в Enterprise.Common.Services.ServiceProcessManagement.MultipleProcessServiceOutprocController.Reload(Boolean stopProcessRudely)
   в Enterprise.Common.Services.ServiceProcessManagement.BasesStatusDependentProcessServiceInstanceControllerDecorator.Reload(Boolean stopProcessRudely)
   в System.Collections.Generic.List`1.ForEach(Action`1 action)
   в Enterprise.Updater.Tasks.UpdaterTransactions.UpdaterOutprocControllersReloadManager.<ReloadEngines>b__2_0()
   в Enterprise.Common.ExceptionHandling.<>c__DisplayClass12_0.<CriticalExceptionSafeHandle>b__0()
   в Enterprise.Common.Threading.ErrorLoggingJobExecuter.LoggingExecute(Action action)
   в Enterprise.Common.Threading.ExceptionHandlingJobExecuter.ExecuteUsingStrategy(Action action)
   --- Конец трассировки внутреннего стека исключений ---
   в Enterprise.Updater.Tasks.UpdaterTransactions.UpdaterOutprocControllersReloadManager.<ReloadEngines>b__2_1(Exception exception)
   в Enterprise.Common.ExceptionHandling.<>c__DisplayClass12_0.<CriticalExceptionSafeHandle>b__1(Exception exception)
   в Enterprise.Common.ExceptionHandling.CriticalExceptionSafeHandle[T](Func`1 code, Func`2 onExceptionOccured, Action finalAction)
   в Enterprise.Updater.Tasks.UpdaterTransactions.TransactionalUpdateController.PerformUpdate()
   в Enterprise.Updater.Tasks.UpdaterTransactions.TransactionalUpdateController.<RollbackableUpdate>b__13_0()
   в Enterprise.Common.ExceptionHandling.CriticalExceptionSafeHandle[T](Func`1 code, Func`2 onExceptionOccured, Action finalAction)
   в System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)
   в System.Environment.get_StackTrace()
   в Enterprise.Common.ExceptionHandling.ConvertToString(Exception exception)
   в Enterprise.Common.Logging.ComponentLoggerExtensions.WriteException(IComponentLogger source, Exception exception)
   в Enterprise.Updater.Tasks.UpdaterTransactions.TransactionalUpdateController.ExecuteRollback(Exception updateException)
   в Enterprise.Common.ExceptionHandling.<>c__DisplayClass12_0.<CriticalExceptionSafeHandle>b__0()
   в Enterprise.Common.ExceptionHandling.CriticalExceptionSafeHandle[T](Func`1 code, Func`2 onExceptionOccured, Action finalAction)
   в Enterprise.Updater.Tasks.UpdaterTransactions.TransactionalUpdateController.<RollbackableUpdate>b__13_1(Exception exception)
   в Enterprise.Common.ExceptionHandling.CriticalExceptionSafeHandle[T](Func`1 code, Func`2 onExceptionOccured, Action finalAction)
   в Enterprise.Updater.Tasks.UpdaterTransactions.TransactionalUpdateController.Update()
   в Enterprise.Updater.Tasks.UpdaterTransactions.TransactionalUpdater.Execute(TaskStartReason taskStartReason)
   в Enterprise.Updater.Tasks.UpdateTaskLoggingWrapper.Execute(TaskStartReason taskStartReason)
   в BusinessRules.Antivirus.VersionProcessor.AntivirusVersionSettingsUpdater.Execute(TaskStartReason taskStartReason)
   в Common.Licensing.LicensingBlacklistedTask.Execute(TaskStartReason taskStartReason)
   в Enterprise.Scheduling.Managing.TaskDriver.CriticalExceptionSafeHandle(Action code, Action onExceptionOccured, Action finalAction)
   в Enterprise.Scheduling.Managing.ExecutionContextAwareJobExecuter.<>c__DisplayClass2_0.<Add>b__0()
   в Enterprise.Common.Threading.ExceptionHandlingJobExecuter.ExecuteUsingStrategy(Action action)
   в Enterprise.Common.Threading.ErrorLoggingJobExecuter.LoggingExecute(Action action)
   в Enterprise.Common.Threading.JobExecuteQueue.DequeueWorker()
   в System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   в System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   в System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   в System.Threading.ThreadPoolWorkQueue.Dispatch()



3)

kavscmesrv.exe
(Antivirus) Enterprise.Common.Services.ServiceProcessManagement.ProcessInitializationFailedException: Process Antivirus.OutprocScanner.exe[6432] failed to initialize.
   в Enterprise.Common.Services.ServiceProcessManagement.ServiceProcessStarter.<>c__DisplayClass2_0.<Start>b__2(Exception exception)
   в Enterprise.Common.ExceptionHandling.<>c__DisplayClass12_0.<CriticalExceptionSafeHandle>b__1(Exception exception)
   в Enterprise.Common.ExceptionHandling.CriticalExceptionSafeHandle[T](Func`1 code, Func`2 onExceptionOccured, Action finalAction)
   в Enterprise.Common.Services.ServiceProcessManagement.SynchronizedServiceProcessStarter.<>c__DisplayClass2_0.<Start>b__0()
   в Enterprise.Common.Threading.ReadWriteGuard.TryExecuteWithReadAccess[T](Func`1 executeGuarded, Func`1 onGuardAcquireFailed)
   в Enterprise.Common.Services.ServiceProcessManagement.MultipleProcessServiceOutprocController.StartNewService(IPooledObjectInvalidator invalidator, TimeSpan timeout)
   в Enterprise.Common.Patterns.ObjectsPooling.ObjectsPool`1.ObjectHolder.CreateObjectIfNeeded(TimeSpan timeout)
   в Enterprise.Common.Patterns.ObjectsPooling.ObjectsPool`1.Reserve(Int32 count)
   в Enterprise.Common.Patterns.ObjectsPooling.ResettableObjectsPool`1.Reset()
   в Enterprise.Common.Services.ServiceProcessManagement.MultipleProcessServiceOutprocController.Reload(Boolean stopProcessRudely)
   в Enterprise.Common.Services.ServiceProcessManagement.BasesStatusDependentProcessServiceInstanceControllerDecorator.Reload(Boolean stopProcessRudely)
   в System.Collections.Generic.List`1.ForEach(Action`1 action)
   в Enterprise.Updater.Tasks.UpdaterTransactions.UpdaterOutprocControllersReloadManager.<ReloadEngines>b__2_0()
   в Enterprise.Common.ExceptionHandling.<>c__DisplayClass12_0.<CriticalExceptionSafeHandle>b__0()
   в Enterprise.Common.ExceptionHandling.CriticalExceptionSafeHandle[T](Func`1 code, Func`2 onExceptionOccured, Action finalAction)
   в System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)
   в System.Environment.get_StackTrace()
   в Enterprise.Common.ExceptionHandling.ConvertToString(Exception exception)
   в Enterprise.Common.Logging.ComponentLoggerExtensions.WriteException(IComponentLogger source, Exception exception)
   в Enterprise.Updater.Tasks.UpdaterTransactions.UpdaterOutprocControllersReloadManager.<ReloadEngines>b__2_1(Exception exception)
   в Enterprise.Common.ExceptionHandling.<>c__DisplayClass12_0.<CriticalExceptionSafeHandle>b__1(Exception exception)
   в Enterprise.Common.ExceptionHandling.CriticalExceptionSafeHandle[T](Func`1 code, Func`2 onExceptionOccured, Action finalAction)
   в Enterprise.Updater.Tasks.UpdaterTransactions.TransactionalUpdateController.PerformUpdate()
   в Enterprise.Updater.Tasks.UpdaterTransactions.TransactionalUpdateController.<RollbackableUpdate>b__13_0()
   в Enterprise.Common.ExceptionHandling.CriticalExceptionSafeHandle[T](Func`1 code, Func`2 onExceptionOccured, Action finalAction)
   в Enterprise.Updater.Tasks.UpdaterTransactions.TransactionalUpdateController.Update()
   в Enterprise.Updater.Tasks.UpdaterTransactions.TransactionalUpdater.Execute(TaskStartReason taskStartReason)
   в Enterprise.Updater.Tasks.UpdateTaskLoggingWrapper.Execute(TaskStartReason taskStartReason)
   в BusinessRules.Antivirus.VersionProcessor.AntivirusVersionSettingsUpdater.Execute(TaskStartReason taskStartReason)
   в Common.Licensing.LicensingBlacklistedTask.Execute(TaskStartReason taskStartReason)
   в Enterprise.Scheduling.Managing.TaskDriver.CriticalExceptionSafeHandle(Action code, Action onExceptionOccured, Action finalAction)
   в Enterprise.Scheduling.Managing.ExecutionContextAwareJobExecuter.<>c__DisplayClass2_0.<Add>b__0()
   в Enterprise.Common.Threading.ExceptionHandlingJobExecuter.ExecuteUsingStrategy(Action action)
   в Enterprise.Common.Threading.ErrorLoggingJobExecuter.LoggingExecute(Action action)
   в Enterprise.Common.Threading.JobExecuteQueue.DequeueWorker()
   в System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   в System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   в System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   в System.Threading.ThreadPoolWorkQueue.Dispatch()



4)

kavscmesrv.exe
Enterprise.Common.Services.ServiceProcessManagement.ProcessInitializationFailedException: Process Antivirus.OutprocScanner.exe[6432] failed to initialize.
   в Enterprise.Common.Threading.TimeoutingExecuter.<>c__DisplayClass1_2`1.<TryExecute>b__2()
   в Enterprise.Common.Threading.TimeoutingExecuter.TryExecute[T](Func`1 getResult, TimeSpan getResultTimeout, Func`1 getTimeoutedResult)
   в Enterprise.Common.Threading.InsideTransationProhibitingTimeoutingExecuterDecorator.TryExecute[T](Func`1 getResult, TimeSpan getResultTimeout, Func`1 getTimeoutedResult)
   в Enterprise.Common.Threading.TimeoutingExecuterExtensions.TryExecute(ITimeoutingExecuter timeoutingExecuter, Action actionToExecute, TimeSpan actionExecutionTimeOut, Action onTimeout)
   в Enterprise.Common.Threading.GuardExtensions.<>c__DisplayClass0_0.<ExecuteGuarded>b__0()
   в Enterprise.Common.Threading.GuardBase.ExecuteGuarded[T](Func`1 function)
   в Enterprise.Common.ExceptionHandling.<>c__DisplayClass12_0.<CriticalExceptionSafeHandle>b__0()
   в Enterprise.Common.ExceptionHandling.CriticalExceptionSafeHandle[T](Func`1 code, Func`2 onExceptionOccured, Action finalAction)
   в System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)
   в System.Environment.get_StackTrace()
   в Enterprise.Common.ExceptionHandling.ConvertToString(Exception exception)
   в Enterprise.Common.Logging.ComponentLoggerExtensions.WriteException(IComponentLogger source, Exception exception)
   в Enterprise.Common.Threading.ErrorLoggingJobExecuter.LoggingExecute(Action action)
   в Enterprise.Common.Threading.ExceptionHandlingJobExecuter.ExecuteUsingStrategy(Action action)
   в System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   в System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   в System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()


5)

Kernel
System.InvalidOperationException: Antivirus cannot be started with corrupted bases. Bases load result: -2147483543
   в Enterprise.AmPDK.Interop.ScannerFacade.CheckBases()
   в Enterprise.AmPDK.Interop.ScannerFacade..ctor(AntivirusInfrastructure infrastructure, IAntivirusExclusionChecker antivirusExclusionChecker, IAntivirusExclusionChecker contentFilteringExclusionChecker, IEkaTracer tracer)
   в Enterprise.Containers.Antivirus.AntivirusScannerContainer.<>c__DisplayClass1_0.<.ctor>b__8()
   в Enterprise.Common.LiteContainer.LiteContainerExtensions.<>c__DisplayClass2_0`1.<RegisterSingleton>b__0()
   в Enterprise.Common.LiteContainer.ObjectProviders.SingletonObjectProvider.GetObject()
   в Enterprise.Common.LiteContainer.StrictLiteContainer.GuardedObjectProvider.GetObject()
   в Enterprise.Common.LiteContainer.Internal.LoggingObjectProvider.GetObject()
   в Enterprise.Common.LiteContainer.Internal.FirstAccessTimeSavingObjectProvider.GetObject()
   в Enterprise.Common.LiteContainer.LiteContainerExtensions.<>c__DisplayClass8_0`1.<GetObjectGetter>b__0()
   в Enterprise.Containers.Antivirus.AntivirusScannerContainer.CreateProductAntivirusScanner(Func`1 antivirusScanner)
   в Enterprise.Containers.Antivirus.AntivirusScannerContainer.<>c__DisplayClass1_1.<.ctor>b__14()
   в Enterprise.Common.LiteContainer.LiteContainerExtensions.<>c__DisplayClass2_0`1.<RegisterSingleton>b__0()
   в Enterprise.Common.LiteContainer.ObjectProviders.SingletonObjectProvider.GetObject()
   в Enterprise.Common.LiteContainer.StrictLiteContainer.GuardedObjectProvider.GetObject()
   в Enterprise.Common.LiteContainer.Internal.LoggingObjectProvider.GetObject()
   в Enterprise.Common.LiteContainer.Internal.FirstAccessTimeSavingObjectProvider.GetObject()
   в Enterprise.Common.LiteContainer.LiteContainerExtensions.<>c__DisplayClass8_0`1.<GetObjectGetter>b__0()
   в Enterprise.Containers.Antivirus.AntivirusScannerContainer.<>c__DisplayClass1_1.<.ctor>b__15()
   в Enterprise.Common.LiteContainer.LiteContainerExtensions.<>c__DisplayClass2_0`1.<RegisterSingleton>b__0()
   в Enterprise.Common.LiteContainer.ObjectProviders.SingletonObjectProvider.GetObject()
   в Enterprise.Common.LiteContainer.StrictLiteContainer.GuardedObjectProvider.GetObject()
   в Enterprise.Common.LiteContainer.Internal.LoggingObjectProvider.GetObject()
   в Enterprise.Common.LiteContainer.Internal.FirstAccessTimeSavingObjectProvider.GetObject()
   в Enterprise.Common.LiteContainer.LiteContainerExtensions.<>c__DisplayClass8_0`1.<GetObjectGetter>b__0()
   в Enterprise.Containers.Antivirus.AntivirusScannerContainer.<>c__DisplayClass1_0.<.ctor>b__16()
   в Enterprise.Containers.LiteContainerContentManagerExtensions.<>c__DisplayClass0_0.<PublishServices>b__0()
   в Enterprise.Containers.LiteContainerContentManagerExtensions.<>c__DisplayClass0_0.<PublishServices>b__1()
   в Enterprise.Common.LiteContainer.LiteContainerExtensions.<>c__DisplayClass2_0`1.<RegisterSingleton>b__0()
   в Enterprise.Common.LiteContainer.ObjectProviders.SingletonObjectProvider.GetObject()
   в Enterprise.Common.LiteContainer.StrictLiteContainer.GuardedObjectProvider.GetObject()
   в Enterprise.Common.LiteContainer.Internal.LoggingObjectProvider.GetObject()
   в Enterprise.Common.LiteContainer.Internal.FirstAccessTimeSavingObjectProvider.GetObject()
   в Enterprise.Common.LiteContainer.LiteContainerExtensions.<>c__DisplayClass8_0`1.<GetObjectGetter>b__0()
   в Enterprise.Containers.LiteContainerContentManagerExtensions.<>c__DisplayClass0_0.<PublishServices>b__2()
   в Enterprise.Common.LiteContainer.EagerInitialization.EagerObjectsInitializer.Initialize()
   в System.Action.Invoke()
   в Enterprise.Common.LiteContainer.XmlOverridableLiteContainer.OnProvidersRegistrationIsComplete()
   в Enterprise.Common.LiteContainer.StrictLiteContainer.OnProvidersRegistrationIsComplete()
   в Enterprise.Common.OutprocInfrastructure.OutprocService.<>c__DisplayClass3_0`1.<RunCore>b__0()
   в Enterprise.Common.Interop.ExecuterWithDumpCreation.Execute(Action action, ICrashDumpToProvidedDirectoryCreator crashDumpCreator, String dumpDirectory)
   в Enterprise.Common.OutprocInfrastructure.OutprocService.RunCore[TCommonContainer](ContainerCreatorsHolder`1 containerCreators, IOutprocServiceLiteContainerFactory outprocServiceContainerFactory, StartupEmergencyLogger emergencyLogger, String outprocBasesRelativePath)
   в Enterprise.Common.OutprocInfrastructure.OutprocService.Run[TCommonContainer](ContainerCreatorsHolder`1 containerCreators, IOutprocServiceLiteContainerFactory outprocServiceContainerFactory, String modulesResolutionRelativePath, String startupEmergencyLoggerSourceName, String eventLogName, String outprocBasesRelativePath)
   в System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)
   в System.Environment.get_StackTrace()
   в Enterprise.Common.ExceptionHandling.ConvertToString(Exception exception)
   в Enterprise.Common.Logging.ComponentLoggerExtensions.WriteException(IComponentLogger source, EventSeverity severity, Exception exception, Boolean doLogOnlyMessage)
   в Enterprise.Common.Logging.ComponentLoggerExtensions.WriteException(IComponentLogger source, Exception exception)
   в Enterprise.Common.OutprocInfrastructure.OutprocService.Run[TCommonContainer](ContainerCreatorsHolder`1 containerCreators, IOutprocServiceLiteContainerFactory outprocServiceContainerFactory, String modulesResolutionRelativePath, String startupEmergencyLoggerSourceName, String eventLogName, String outprocBasesRelativePath)
   в BusinessRules.Scanning.OutprocInfrastructure.KseOutprocService.Run[TCommonContainer](ContainerCreatorsHolder`1 containerCreators, String overrideContainerFileName, String modulesResolutionRelativePath, String outprocBasesRelativePath)
   в Antivirus.OutprocScanner.Program.Main()

 

Изменено 5 сентября, 2022 пользователем AtaZ