Help to recover my file from *.no_more_ransom

[serxan91]

All my file is decrypted to *.no_more_ransom.Please help to get back my file

CollectionLog-2017.01.04-21.11.zip

[mike 1]

Hello.

 

The system was reinstalled after infecting computer?

[serxan91]

Yes I formatted computer after infected

Can be files recovered?

Thanks for helping

[mike 1]

There is a possibility that Tech Support can decrypt your files.

 

You can write a letter to Tech Support: https://center.kaspersky.com/ (Requires a license for antivirus)

 

Problem description: Drop down and select: Malware infection. Encrypted files.

 

More info: https://forum.kasperskyclub.ru/index.php?showtopic=48525 (use translator)

Изменено 4 января, 2017 пользователем mike 1