RannohDecryptor doesn't work with CryptXXX 3 files

[Greater]

Good night:

I have tried RannohDecryptor with some files encrypted by CryptXXX 3.0(crypz) and its ransom note and it says "Cannot decrypt this file"

What can I do?

Thank you.

[Sandor]

Hello,

 

Please download Autologger, unpack it and run.

At the end of its job you'll get an archive, called CollectionLog-yyyy.mm.dd-hh.mm where yyyy.mm.dd-hh.mm - running time and date (for example CollectionLog-2016.12.21-21.04.zip)

 

Attach it to your next post.

[Greater]

Hello,

 

Please download Autologger, unpack it and run.

At the end of its job you'll get an archive, called CollectionLog-yyyy.mm.dd-hh.mm where yyyy.mm.dd-hh.mm - running time and date (for example CollectionLog-2016.12.21-21.04.zip)

 

Attach it to your next post.

I don't know what happens. I opened it as admin and the window dissapear while it analyzes. Antivirus is off.There is no log.

 

By the way, I forgot to tell you that I have tried to decrypt them from my computer. The user sent me her files  from her infected computer and I tried to decrypt them on my computer.

[Sandor]

The user sent me her files

In that case log is needed from PC where infection was.

and the window dissapear while it analyzes

Did you extract it from archive before run?

[Greater]

 

The user sent me her files

In that case log is needed from PC where infection was.

and the window dissapear while it analyzes

Did you extract it from archive before run?

 

ok,I will talk with her.

Yes, I extracted it.

Thanks.

[thyrex]

Sometimes RannohDecryptor cann't decrypt files after Cryptxxx v3. It's normal situation.

[Greater]

Sometimes RannohDecryptor cann't decrypt files after Cryptxxx v3. It's normal situation.

Oh

I saw here that now RannohDecryptor can decrypt Cryptxxx v3 completely https://www.bleepingcomputer.com/news/security/kaspersky-updates-rannohdecryptor-to-decrypt-cryptxxxs-crypt-cryp1-and-crypz-extensions/

[thyrex]

I know what I write because I asked about it the virus analyst